Software, Solutions and Accessories

[pkk2000]

Hi.

I want to erase all my data from my Acer laptop, because I am returning it to the store I bought it from.

I want to use the option that reset it back to factory settings, but I've read that it also will delete my OS, Windows 8.

I didn't get any Win 8 installation CD, username or password for Windows 8 when I bought it. Will I need this to get Windows 8 back after using Acer Recovery Management?

I don't want to give the computere back with a piracy OS.

Thanks in advance.

[Sharanji]

hi....

You can restore your Windows 8 operating system from your computer's hard drive using the Acer eRecovery Management software. This will restore your computer to the original factory configuration, and reinstall Windows.

This will restore your computer to the original factory configuration, and erase all data on the system.

It will install the Operating System, all the pre-installed Software and the drivers of your system.

Use the following steps to restore your computer.

1. Press the Windows () key + C, or swipe in from the right edge of the screen to open your Charms.
2. Click Search, then type Recover.
3. Click Acer Recovery Management.
4. Select Restore Factory Settings.
5. Click Next.
6. Select Fully clean the drive.
7. Click Reset.

[pkk2000]

I know this.What I'm wondering is if I need the username and password for my Windows 8 or the Windows 8 installation disc.

Or will the program install a new Windows 8 without requiring an installation disc and login details?