Software, Solutions and Accessories

[osandakj]

Hello,

I Have Aspire 5745G Notebook with windows 7 home premium preinstalled. But my eRecovery app is not working inside windows or outside as well. So um wishing to orded recovery discs, but i couldn't. Because each time i submit my snid or serial, it gives me the following error; "No RCD available for the entered Serial Number."

Can i still able to order RCDs in alternative way?

[Sharanji · Accepted solution]

hi...

The other option is to contact Acer store number and place the order.

If you have a unit from US or Canada, you may purchase the recovery disc from Acer store : Acer live chat

If you have purchased the computer in any other country, you may contact Acer support here : Acer Global Support

[osandakj]

Hello,

thanks for the immediate response. But my country is not listed at county selection page, so what to do? I usually selecting USA for driver purposes. and my serial or snid keeps saying invalid in almost all pages. it only works in drivers section. so i'm unable to contact support 

[finlux · Accepted solution]

Hello!

Try contacting Acer suport via phone and talk to a human. They still may be able to help!

[osandakj]

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finlux wrote:
Hello!

Try contacting Acer suport via phone and talk to a human. They still may be able to help!

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Hello,

Oky, I'll contact acer via voice support 

Anyway, Thank you very much for the info.