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Contributing Member
alandpete
Posts: 12
Registered: ‎12-19-2013

Live chat

Does anyone know when live chat is available? Every time I've checked, no-one is available. Should it be standard business hours for your location? If I do manage to get on to chat, has anyone had their problem solved?

Cheers

Peter 

Ally
Sharanji
Posts: 440
Registered: ‎03-24-2013

Re: Live chat

hi...

 

 

If you have a unit from US or Canada, you may live chat with an Acer technician to resolve the issue.
Chat support is available daily: 5AM to 2AM CST
If you have purchased the computer in any other country, you may contact Acer support here : Acer Global Support
Note: While I am an Acer employee or contracted employee, my contributions to Acer Community are my own and not representative of Acer or its views.
Contributing Member
alandpete
Posts: 12
Registered: ‎12-19-2013

Re: Live chat

Thanks Sharanji

 

Oh well, I'm in Australia, so no chat for me.  I'll wait and see if Acer responds to my technical support question...

 

Pete

Ally
Sharanji
Posts: 440
Registered: ‎03-24-2013

Re: Live chat

hi...

 

The Acer Australia has chat support : http://www.acer.com.au/ac/en/AU/content/service

You may check the above weblink for chat support.

Note: While I am an Acer employee or contracted employee, my contributions to Acer Community are my own and not representative of Acer or its views.
Contributing Member
alandpete
Posts: 12
Registered: ‎12-19-2013

Re: Live chat

Thnaks again Sharanji

 

Sadly the tablet is beyond chat support and is waiting for a courier to take it back for repair

 

cheers

 

peter 

Frequent Visitor
parabonbon
Posts: 1
Registered: ‎01-08-2014

Re: Live chat

Hello im in the usa and have some tech problems I need help with...actually password issues and need to know ho to restore pc to fctory settings

Frequent Visitor
Jacymar08
Posts: 1
Registered: ‎03-15-2014

Re: Live chat

Mi internet no me deja descargar nada. Q hago???

Frequent Visitor
kerim
Posts: 1
Registered: ‎04-12-2014

Re: Live chat

hello ! 

im form bonisa :smileyvery-happy:

windows 7 home premium 64-bit

when  i format my notebook and write product key he sys invalid key.Pls help me! i will send picture, microsoft picture behind notebook and SSNID! 

i install windows 7 home premium sp1

my SSNID:03108253616

ACER ASPIRE 5742 

pls acer company i was spend my problem my e-mail: kerim_lews@hotmail.com

and write key pls acer company verify my key and send me valid key on my e-mail.

i cant repair this ,last my windows 7 home premium OA is been geniune im try install ty. format notebok with windows 7 home premium 64 bit SP1 and write that key .Notebok ejects window "Invalid serial key....." pls HELP ME!!!!!

 

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