Software, Solutions and Accessories

[Peacelovetera]

Hello to those who are reading this. I purchased an acer aspire v5 122p-0408. It is slow like a snail!! What do I need to do?
I want to delete all the apps it came with. I read somewhere else that I should delete mcafee as well..Should I restore it to factory settings? How do I do that anyway?
I have not downloaded anything besides google chrome.& firefox. I thought Internet explorer was just slow but it's obviously that's not all..i also downloaded iTunes which is a problem in itself. I would appreciate the help please ... Before i attempt to do these things on my own lol.


Thank you in advance
Tera

[finlux]

Hi Tera

The slow running of your computer might be a software or an hardware issue.

Firstly, reformat & reinstall Windows. To do this, type Acer Recovery Management from the Start Screen (or press Windows key & "S" from the desktop).

Next select "Restore Factory Settings" and follow all on screen prompts. This will take quite a while to run.

Just remember to back up any documents/pictures firstly.

Once Windows has finished installing, remove any programs you wish by going to control panel > Programs & features. If you can't find Control Panel, use the search method as mentioned above, but type "Uninstall a program"

If after everything, the computer is still slow, then it may point to an hardware issue. Contact Acer support for your region for further help.

[joshua13]

Hi there

i have just spoken to a guy at know how (p c world) basically there isnt enough ram on this note book to work properly with windows 8. you need a minimum ram of 4 g to run windows 8. on opening up the pc the video takes half a gig from your original 4 gig so only leaving you 3.5 gig. this is your problem. ive had the same problem and the answer he gave me was buy more ram and it should b a lot better. but it is a brand new machine. so they have designed a machine that isnt much cop.

[mdennis1974]

Hi, I have just purchase the V5-122p AMD A4. Once I turned the machine on and ran all the updates it was nearly impossible to type a single sentence and surfing the internet was pointless. I looked on other forums and removed McAfee and all other programs that I did not require in Task Manager. Still I had slow response issues and CPU maxing out all the time. I then went into Task Manager/Performance, then clicked on Resource Manager at the bottom. My CPU was at 98% constant but I could see a file called Lrcnta.exe running. I clicked on the Associated Handles and it was full of Lrcnta.exe trying too open. This file was included in one of the updates related to a Smart Shopper (snap.do) a file I do not remember downloading. Once I removed this my CPU dropped drastically and my machine is running considerably faster as is now usable (it nearly went in the bin!) I currently have 4 IE sessions open as i type this and my CPU is around 65-75% I could barely open google before. Anyways, I hope this helps you fix your problem.