Smartphones

Tema

Responder
Visitor
golfaroon
Envios: 3

Please Help! My Acer Z5/Z150 device lost recovery.

My Acer Z5/Z150 device lost recovery. i want Recovery.img to flash to my device by Fastboot Mode Thankyou Very Very Much.    

 

 

Acer Technician
Acer-Ryan
Envios: 696

Re: Please Help! My Acer Z5/Z150 device lost recovery.

[ Editado ]

If you need the image for your smart phone, please follow these steps:

 

  1. Visit http://www.acer.com/worldwide/.
  2. Select your region.
  3. Click Support at the top of the page.
  4. Select Download and Manuals.
  5. Search your model (Z150) or enter your serial number/SNID.
  6. Click the O.S. tab, then click the Download link next to latest version.

Important Links: US Driver Downloads | Knowledge Base Articles | Service Locations
Remember to mark posts that resolved your issue with Accept as Solution.
You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.


Visitor
golfaroon
Envios: 3

Re: Please Help! My Acer Z5/Z150 device lost recovery.

I can't boot to recovry mode to flash.

but I can boot to Fastboot only TT

Acer Technician
Acer-Ryan
Envios: 696

Re: Please Help! My Acer Z5/Z150 device lost recovery.

Are you trying to perform the following steps to use the Image I pointed you to?

 

  1. Make sure the phone is powered off (e.g. take off and put on the battery).
  2. Copy update.XXXXXXXX.zip to external SD card, insert the SD card into the phone.
  3. Long press 'Power button' + “Volume Up button” until Select Boot mode shows
  4. In menu, you could press the “Volume up button” to move the arrow to [Recovery Mode]; then press the “Volume Down button” to enter.
  5. The android robot mark with a "!" icon shows on Screen==> please press power button.
  6. Use Volume Down to move highlight to Choose "apply update from external sdcard",
    then press "Volume Up"
  7. Choose the SD card update image (e.g. update_Acer_AV052_Z150_1.001.00_EMEA_GEN1.zip).
  8. Phone shall start the upgrading. It will back to menu mode when process is done.
  9. Please choose 'wipe data/factory reset' & 'Yes'.
  10. Choose 'Reboot system now' to reboot the phone.

Important Links: US Driver Downloads | Knowledge Base Articles | Service Locations
Remember to mark posts that resolved your issue with Accept as Solution.
You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.


ACE Pathfinder
IronFly
Envios: 2.458

Re: Please Help! My Acer Z5/Z150 device lost recovery.

Ryan, if he lost the recovery, he can't enter it even with the buttons combo.

 

maybe he rooted the device and something went wrong and the only solution is to have the "recovery.img" file to pust via fastboot; or send the device to Acer service and hope for a warranty repair.


If i was helpful, a KUDOS is appreciate and remember to mark "Accept as Solution" if you solved your problem.
I'm not an Acer employee. :smileyhappy:
Visitor
golfaroon
Envios: 3

Re: Please Help! My Acer Z5/Z150 device lost recovery.

....? Help

Acer Technician
Acer-Ryan
Envios: 696

Re: Please Help! My Acer Z5/Z150 device lost recovery.

If you are not able to use the recovery image available on our site, then service would be the other option I would suggest.

Important Links: US Driver Downloads | Knowledge Base Articles | Service Locations
Remember to mark posts that resolved your issue with Accept as Solution.
You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.


Bem Vindos

Não é um membro?   Registrar
Ajuda
Idioma:
Usuário Destacado

Convidamos todos os usuários da Comunidade a dar Kudos para nosso amigo Lucas2014. Contamos com sua colaboração. Sua participação tem sido de grande ajuda aos nossos outros usuários da Comunidade Lucas2014.

Contributor

Você sabia?

Acer Community também está disponível nos seguintes idiomas: