Aspire R7 572G touch screen stopped working after a windows 10 upgrade, pls help

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DanNie527
DanNie527 Member Posts: 1 New User

I did a windows 10 update, but to my dismay I lost my touchscreen functions. I checked the properties on MY COMPUTER and it now says, pen and touch input not supported. Help pls

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  • godz
    godz Member Posts: 1 New User
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    Hmmm.. I upgraded my R7 572G but my touch screen is ok. I'm not sure what you did. However, my problem was the screen does not auto-rotate in Windows 10. So I went to this folder to run as administrator to fix the auto rotate problem and it works. C:\OEM\Preload\FIXAUTOROTATE\EnableRotate.cmd

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  • godz
    godz Member Posts: 1 New User
    Answer ✓
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    Hmmm.. I upgraded my R7 572G but my touch screen is ok. I'm not sure what you did. However, my problem was the screen does not auto-rotate in Windows 10. So I went to this folder to run as administrator to fix the auto rotate problem and it works. C:\OEM\Preload\FIXAUTOROTATE\EnableRotate.cmd

  • rajith
    rajith Member Posts: 63

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    Hi,

     

    Please access the Device manager, expand the Human interface devices options. It will having the either USB input devices or Touch compliant device. Please right click and select uninstall ( one or more will be there ). Restart the system. The issue should be fixed.

  • Mafig
    Mafig Member Posts: 1 New User
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    I had the same problem, did what you said to do - uninstall usb... - and it worked! I have the touch screen working again. Thanks.