Acer R7 572 - Does not turn on - Blue light come and go when power button pressed. HELP

Hi,

I have exactly same issue as mentionned in this post : http://community.acer.com/t5/S-and-R-Series/Acer-Aspire-R7-571-Black-Screen-while-power-light-on-amp-Low/td-p/211431

But beside resetting 5 sec and 20 sec it does not help and laptop is not turning on. When I press the power button the blue light come for like 5 sec and i hear nothing and keybord or screen does not turn on and then light turn off. The blue light of charging is also hsowinign when i plug in to power source.

The laptop when i turned off yesterday was working perfectly fine, I just tryied to turn it on today and no response. What has just happend ? My wararnty expired 5 motnhs ago, this is not very good I paid 1200 dollars for this.

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-Justin

netuser2,

If you have tried all the truobleshooting steps in that thread I would like to see if there might be something I can do for you, would you please PM (private message) me the following information?

SNID or serial number
Contact name
Contact number
Email address
Shipping address
Purchase date
Symptoms

netuser2

Thanks Justin , I sent you all information required through PM.

-Justin

netuser2,

Message received, thanks.

Diegobo

I have exactly the same problem you are describing here, would you mind telling me what was the solution you found please?

Diegobo

Greetings

Im having the same problem here, my guarantee expired 2 moths ago, now acer wants to charge me 390 to take a look at it.

let me know what happened in your case, was is the motherboard? did you find a solution?

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-Justin

Diegobo,

It looks like the motherboard was replaced for the other user. If you want to send me a private message with your information we can see what sort of options we might have available for you.