white screen locks s3-591 Windows 10 upon start up

bwingler
bwingler Member Posts: 2 New User

Model is s3-951, not s3-59 as orininally poated.  When powering on a white screen immediately appears and the laptop locks up - will not respond to any keystrokes.  Thanks in advance for any help provided.

Answers

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Have you tried connecting to an external monitor or TV ?

  • bwingler
    bwingler Member Posts: 2 New User

    Not yet.  Laptop only has an HDMI out.  My monitors don't have HDMI inputs.  I do have a TV with HDMI but it's mounted on a wall in another room which would require a very long cable or my reassembling the laptop to take  it to the TV.  I was hoping to avoid this inconvient task, but I guess it's time to bite the bullet and tackle it. 

    THANKS for your reply.

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    I have a couple of  these . Get one with the audio split since VGA does not carry audio but HDMI does. You may also need a HDMI to mini-HDMI cable depending on your device