S7 191 shutdowns randomly, often fails to wake up

luizedu
luizedu Member Posts: 17 New User

It started a few months ago that after sleeping for a few hours it would fail to wake and have to boot up from scratch. This problem has been getting more frequent and now it sometimes simply shuts down out of nowhere. I couldn’t pinpoint any software as the cause, it’s simply random.

 

I tried updating the BIOS and tightening all screws, but it didn’t work.

Answers

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    Shutting down without warning is usually a overheat problem. Blowing it out may not be enough.

    It may need to be disassembled, cleaned, and new thermal paste applied to the Processor heat sink.

    Failing to wake could just be a symtom.