R5-471T-52EE Touch Screen not Recognized
rpozun
Member Posts: 1 New User
I puchased a R5-471T-52EE on Friday (3 days ago) and the touch screen does not work.
After peeking around, I don't have Pen and Touch settings in control panel, and there is no HID Compliant - Touch Screen recognized in the Device Manager.
There's no value in doing a factory restore because it is like this out of the box. Is there something I could be missing, or do I need to return to Best Buy?
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Answers
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rpozun,
If you are totally against a factory reset, which you should not be since it is brand new, you can try a refresh first to see if that fixes it.
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did you ever get a solution to this or did you just return it? Having the same issue with my V3-372T, but it didn't happen till I was outside of the return period.
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