Aspire R5 won't turn on unless connected to power.

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Peacepod
Peacepod Member Posts: 2 New User

Hi everyone! Just got my new laptop last week and it won't power on unless it's connected to power. I've tried resetting the battery on the back with a pin. It didn't work. I push the power button and the blue light comes on for 15 seconds then goes out and then nothing.....Plug it in.. turns on no problem. The clock has also been acting up and stopping. I have never had to adjust a clock laptop so many times. This laptop is only a week old ! Any suggestions would be appreciated.

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  • padgett
    padgett ACE Posts: 4,532 Pathfinder
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    Sounds like a failed power system & need to return the unit for repair or replacement. The clock going wonky at the same time is unusual since there is usually a seperate button battery for that.

  • Peacepod
    Peacepod Member Posts: 2 New User
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    Thanks for the response. Just an upate, the clock stopped last night again. There is definately 2 issues. This is frustrating and I think I'll return it as I can't see repairing a laptop that I just purchased on May 31st.