Acer R3-131T-C3SX Touchscreen Not working

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lukaszd2007
lukaszd2007 Member Posts: 1 New User
edited November 2023 in 2019 Archives

Hi,

 

Touchscreen is not working at all on my Acer R3-131T-C3SX running on Windows 10 64 bit. In device menager under the Human interface devices there is nothing about the touchscreen. Under View pen and touch info in PC settings I have an information that no pen or touch input is available for this display. I allrady tried windows reinstallation but that did not helped. Anyone have simillar issue and can advise me what to do to get it working? 

Answers

  • padgett
    padgett ACE Posts: 4,532 Pathfinder
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    Call customer support but sounds like a hardware issue. Sure you do not have an unidentified device in Device Manager ?

  • Josh427
    Josh427 Member Posts: 1 New User
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    Just had the same problem on my daughter's laptop. Just updated the HID software and now it works fine again.