New Revo - software issues not a happy bunny

Morning - I got my new Revo on 28May and I was told today that I have a software issue. I have used chat support and they were helpful to a point, then it was suggested that I phoned tech support which I did.

I was then told that I would be charged for them to fix the software issue!

Wait..what? For a machine that is only just over a month old.

If there is a software issue then thats not my fault thats the operating systems fault in a new machine and to be honest to be told that it isn't in the warrenty doesn't cut with me.

I would like to say that I like the Revo (hate windows 8.1) but I'm afraid I'm sending it back as faulty goods.. shame on you Acer what a let down

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IronFly

Hi cazwil,

just to know.....which kind of issue you encountered?

cazwil

I sorted this out myself thank you >>> its to do with

It's a Facebook coding error that effects Browsers that are not Webkit

Which I am sure the techs knew about. Still am not happy that they wanted to charge me when all I had to do was change my browser to Chrome and not explorer or firefox.