em 04-18-2014 01:40 PM
em 04-18-2014 04:05 PM
What Windows version do you have? If it's Win7 or WinXP, you can try the Acer erecovery process, by pressing the Alt + F10 keys immediately after pressing the power button. A menu will appear asking if you want to re-set to factory new condition or re-set and save the data. Follow this video http://www.youtube.com/watch?v=H2xoMEPfiPQ
Report back with your results.
Thanks
Jack E/NJ
United States
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