Tema

Responder
Visitor
grod19
Envios: 1

startup

I have an aspire one d255e. It powers up, logo screen, then just the cursor, and then blank screen. I've tried the unplugging and pressing the power button while holding for 1minute. Fans work. Help me please.
Acer Technician
Acer-Ryan
Envios: 696

Re: startup

grod19,

 

I am sorry to see that your Aspire One is no longer booting and just sitting with a blinking cursor. The problem sounds related to either the HDD or you may need to restore the operating system.

 

To determine if you HDD is bad, press the F2 key and enter the BIOS. On the Information tab you should see your HDD model name and serial number. If this information is not present, then it would indicate the HDD is bad. If the HDD information is listed this does not necessarily mean the HDD is not bad.

Important Links: US Driver Downloads | Knowledge Base Articles | Service Locations
Remember to mark posts that resolved your issue with Accept as Solution.
You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.


Bem Vindos

Não é um membro?   Registrar
Ajuda
Idioma:
Usuário Destacado

Convidamos todos os usuários da Comunidade a dar Kudos para nosso amigo Lucas2014. Contamos com sua colaboração. Sua participação tem sido de grande ajuda aos nossos outros usuários da Comunidade Lucas2014.

Contributor

Você sabia?

Acer Community também está disponível nos seguintes idiomas: