Notebooks & Netbooks

[absolutwalker]

i want to restore my laptop Aspire V5-471 model to brand factory setting so that i can install oriignal windows 8.1 instead of pirated 

thanks

[IronFly]

if you still have the recovery partition on your HDD, press ALT+F10 at boot and you will able to access Acer recovery manager

[absolutwalker]

But i dont have the recovery partition.....i deleted everything and right now running[edited to comply with guidelines] on my system..........To recall back, when i had bought by laptop, there was original windows 8 professional preloaded........i want it back so i can upgrade to 8.1 professional in authorized way,,,,,,,,,,,thanks for ur help Iron FLy......hav a gud day 

[DarrenHill]

When you say you deleted everything, do you mean you just formatted the c: drive, or do you mean you actively went in and removed the hidden partitions which contain the recovery media (or exchanged the HDD for a new one or an SSD)?

If it's just the former, then the hidden recovery partitions may still be there. The proposed route above (reboot then hold alt-F10) will tell you if you're not sure, or alternatively you can see via the disc management section of the computer management program (right-click on the "my computer" icon either in your start menu or on your desktop, or wherever Win8 may hide it, and select Manage). If you see multiple partitions on disc 0 aside from the one assigned to c: then you may be in luck.

Just remember to back-up your data etc that you want to preserve onto a separate media first, as everything on the installation drive (c: usually) will get wiped.

[IronFly]

If you have deleted all the partitions, the only way to have your system back to factory condition is to request the recovery DVD from Acer.

[absolutwalker]

@Darren : i deleted everything and did a clean install Ur reply appreciated boss

@Iron Fly : u r right but how man ?? when i had purchased my laptop, they didnt give me any DVD and from where to contact them ??? thanks

[IronFly]

Where do you live?

[absolutwalker]

Qatar

[IronFly]

Email

https://customercare.acer-euro.com/CustomerCare/

or direct service support:

http://www.acer.ae/ac/en/AE/content/service-qatar

[absolutwalker]

Thank you very much. I have contacted redington and hopefully they wil reply me by coming days,,,,,,,,thanks once again