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Visitor
tranosky
Posts: 1

replace hard drive on an acer aspire v5-571p-6400

I want to replace the factory hard drive with an ssd drive. I know it is available and can be done. Anyone have a manual that shows the proper way to remove the back cover without damaging it

Acer Technician
Acer-Tommy
Posts: 6,351

Re: replace hard drive on an acer aspire v5-571p-6400

This is a fairly complicated process and not something that we have available.

It will require an almost complete disassembly of the system.

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Visitor
acer571owner
Posts: 4

Re: replace hard drive on an acer aspire v5-571p-6400

Hi,

 

To the Acer Customer Support...

 

"fairly complicated"

 

My first Acer purchase, purchased Acer Aspire V5-571P-6473 and wondering why did it do it.

 

Replacing HDD is a very common thing, HDD tend to fail more often than other parts or we might need to switch higher capacity or to faster one like SSD.  Easy access to HDD should have been provided by design, I guess someone didn't think thru during product design.  However atleast you should provide a manual/instructions on how to replace HDD with the product or even better a create video and post it on your support website or on youtube, and let user use it at their own risk and might loose warranty.  Not providing support or helping your customer isn't going to help you with repeat business, should be going above and beyond.

 

Regards

acer571owner

Visitor
skarai
Posts: 1

Re: replace hard drive on an acer aspire v5-571p-6400

I couldnt agree more - due to not being able to replace the hdd easily this system design can not be recommended for purchase. The built in 500 GB Hitachi HDD is by no means an adequate match for the powerful cpu. Poor, customer unfriendly design choice Acer. 

Visitor
rgerson
Posts: 1

Re: replace hard drive on an acer aspire v5-571p-6400

I also agree. Even if Acer doesn't want the user to upgrade the hard drive, eventually the HD will NEED to be replaced.  I can understand the design may be tricky with such a thin laptop. But, not having a procedure/documentation for HD access is unacceptable. What, if any thought went into this lack of support decision?  I just bought an Aspire V% but I will be returning it. NO upgrade or eventually repair = NO purchase

Visitor
DaveK
Posts: 3

Re: replace hard drive on an acer aspire v5-571p-6400

You may be able to find some instructions at www.crucial.com .

Moderator
ElizabethS
Posts: 1,762

Re: replace hard drive on an acer aspire v5-571p-6400



While our members are generally eager to provide useful information, be advised that Acer does not validate third party external links for downloads or content and is not responsible for them. Acquiring files through such links or using directions found there is at the user’s own risk.

Remember to mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.  Use the kudos-thumbs-up.png Give Kudos button to offer a thumbs-up for good post content and a pat on the back to the author.

Visitor
acer571owner
Posts: 4

Re: replace hard drive on an acer aspire v5-571p-6400

Nice...Acer Support cannot help with HDD replacement and looks like Acer Support does not want members to help each as well.

Visitor
johnnyx
Posts: 1

Re: replace hard drive on an acer aspire v5-571p-6400

Stumbled across this and was appaled at Acer's lack of support. Let's see if they post this.

Short version: Remove all screws on the bottom and the battery. Look under the battery for the little grey buttons. Push on these to pop up the keyboard. Remove keyboard and remaing screws underneath. Disconnect cables. Lift. Hard drive exposed! Good luck folks.

Visitor
andressierra
Posts: 1

Re: replace hard drive on an acer aspire v5-571p-6400

How to replace hard drive full guide:

 

http://yepair.com/guias/guia-de-reparacion-portatil-disco-duro-hd-acer-aspire-v5-571/

 

PLEASE NOTE:

Acer does not makes responsable for this and you WILL lose your warranty dissasembling your laptop.

 

:smileywink:

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