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westside1234
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my laptop says 0% available plugged in charging.. but not charging can you help me?

Good Afernoon. when i plugged my laptop in for charging there is indication that it is charging but it is not charging. when i look at the batttery icon it says (0% avaialbe ,plugged in charging).. but it is not really charging.

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GuruAid-CS
Envios: 107

Re: my laptop says 0% available plugged in charging.. but not charging can you help me?

Try the below mentioned steps:
1. Shut Down your laptop, then plug-off the power adapter, and then remove the battery from your laptop.
2. Now, keep the Power button on your laptop gently pressed for around 40 seconds.
3. Reconnect the power adapter without inserting the battery.
4. Power On the laptop.
5. Once you are into Windows, Shut it down again.
6. Now, remove the power adapter, then reseat the battery, then reconnect the power adapter, and then reboot again.

 

This link can be useful:
http://community.acer.com/t5/Notebooks-Netbooks/0-available-plugged-in-not-charging-acer-aspire-5830...


If the issue still persists, you may try recalibrating your laptop's battery. To know more about this, you can refer to the following Acer support pages:
http://acer.custhelp.com/app/answers/detail/a_id/11574/~/how-do-i-calibrate-my-battery%3F
http://acer.custhelp.com/app/answers/detail/a_id/2430/related/1


If the issue still persists, there may be some issue with your battery. It is recommended to try using a spare battery (if possible) or contact nearest Acer Service Center for further assistance. This link can be useful:
http://us.acer.com/ac/en/US/content/service-contact

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