Notebooks & Netbooks

[medycare]

Hello,

My acer laptop computer got lock out, asking me to log in with my user name and password and say invalid inspite

that I put my correct user name and password . How can I undo this problems. I appreciate any suggestions.

Thank you for your kind help.

Regards,

Medy

[Joshua188]

Try watching this video from Acer http://www.youtube.com/watch?v=Z2-NK3EyigU

[alicepattinson]

Have you tried a battery pull? sometimes it helps. Or you can reformat your laptop.

[Duchess78]

All my keys are locked. The mouse is working.

[mazen]

try reset bios to default and see what happen?!!!!1

[shavona7l7p]

I have been locked out of my computer. I put in my current password and it continues to say the password is incorrect. I didn't change it and I am the primary user. What can I do? I have three days before I begin my online classes. Please HELP!

[ElizabethS]

Please refer to this post http://community.acer.com/t5/Knowledge-Base/Understanding-Passwords-and-how-Acer-can-help-when-you-r...