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Nathan
Envios: 4
Solução aceita

black screen acer 5542

i have an acer aspire 5542 and when i press the power button the laptop turns on but it is just a black screen can anybody help ???????

Member
JB2579
Envios: 9

Re: black screen acer 5542

You and me both, except mines an M5-481PT. i'm totally stuck due to a failed bios update (which i downloaded from acer)

Occasional Contributor
mazen
Envios: 67

Re: black screen acer 5542

what happened Nathan?

Visitor
Nathan
Envios: 4

Re: black screen acer 5542

well i was playing a game on my laptop and then the screen went white and then just turned itself off ever since then when you press the power button it lights up you can hear the fan but the screen stays black

Occasional Contributor
mazen
Envios: 67

Re: black screen acer 5542

you get 2 possible answers:

1- video card is screwd (hope not)

2- you have memory issue

Try to reset your computer and see if it is a memory(RAM) issue

Visitor
Nathan
Envios: 4

Re: black screen acer 5542

how do i know if its a problem with the video card and ive reset the computer loads of times nothing works ive also took the memory rams out to see if that was the problem and still nothing

Visitor
tudoi
Envios: 1

Re: black screen acer 5542

I HAVE THE SAME PROBLEM WITH MY SPIRE ONE 722. OTHER WEB SAID THAT THE PROBLEM DUE TO THE BIOS. THE BIOS NEEDS TO BE REBUILT. THEY SAID WE NEED SOME FILES WITH .FD BUT I COULD NOT FIND IT. OTHER ONES INFORMED THAT ACER KNOW THE PROBLEM AND KNOW HOW TO REBUILD THE BIOS IF IT DOES START BUT IT SEEMS TO ME THAT ACER HIDES THE PROBLEM TO MAKE MONEY. I 'M VERY FRUITRATED. ABOUT ACER PRODUCTS. 

Occasional Contributor
mazen
Envios: 67

Re: black screen acer 5542

Acer is a low end pc products, that's why the company keep hiding and hiding problems.

even tech support don't know that hidden stuff and i think is if you can re-install the bios from Dos with a usb pen that will be great, have tried it??

Good luck

Visitor
Nathan
Envios: 4

Re: black screen acer 5542

i wasnt to sure on how to update it any ideas on how

Occasional Contributor
mazen
Envios: 67

Re: black screen acer 5542

[ Editado ]

just download the bios from acer site and make sure u can do it from dos, that means bios update from acer should be dos update not windows update!!! cause u can't access windows right?

 

Did you try to get into your bios and set default settings?

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