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Hello,
When you say "screen just goes black after start up", I suppose you don't see the Acer screen.
In first, you can do this procedure (Sharanji):
To perform a power reset:
- Unplug the AC adapter from your notebook.
- Turn the notebook over to remove the battery. Turn the notebook back over and open it.
- Hold down the power button for 30 seconds, then release the power button.
- Turn the notebook back over and slide the battery back into place.
- Slide the lock tab back into the lock position.
- Turn over the notebook one last time and plug in your AC adapter.
- Turn on your notebook.
It doesn't work:
Your laptop is equipped of Acer converter port(not lan/vga combo). To connect to an external monitor or lcd/led TV, you need a Acer Mini CP to VGA Converter (NP.OTH11.00B) and a VGA cable. Actually, it's cheaper 10$ only. Of course you won't use it often. It's neccessary to determinate the problem.
You have processor AMD A10-5757M with AMD Radeon HD 8650G. The graphic chipset is integrated to the motherboard.
So the default can be:
- Nothing display on the screen and the external monitor ---> AMD Radeon HD 8650G is dead ---> Motherboard must be changed.
- Nothing display on the screen but you have a signal on the external monitor ---> LCD/LED Touchscreen and/or the vga cable (between the motherboard and the lcd/led panel) must be changed.
Note:
If you're not "technician", it's better to contact acer authorized service center.
ativar sugestões
A sugestão automática ajuda você a rapidamente restringir resultados de pesquisa sugerindo possíveis coincidências enquanto digita.
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United States