Tema

Responder
Member
heartland11
Envios: 6
Solução aceita

acer E5-511-P8C8 lan port issue

changed OSS from windows 8 to 7 and lan port doe snot work 

drivers dont work for Lan port

any ideas >

 

ACE Pathfinder
IronFly
Envios: 2.451

Re: acer E5-511-P8C8 lan port issue

Open Device Manager by clicking the Start button, clicking Control Panel, clicking System and Security, and then, under System, clicking Device Manager.
If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

Where you see the Yellow exclamation mark, double click it, choose "Details" tab, from the dropdown menu choose "HardwareIDs", click the first string and copy/paste it here.


If i was helpful, a KUDOS is appreciate and remember to mark "Accept as Solution" if you solved your problem.
I'm not an Acer employee. :smileyhappy:
Occasional Contributor
keith111
Envios: 72

Re: acer E5-511-P8C8 lan port issue

Control Panel ---> Internet Options ---> Connections ---> LAN Settings Button ---> check the box, "Automatically detect settings".


Hope that answer was of help. I'm not an Acer employee. :smileyhappy:

Important Links: US Driver Downloads | Knowledge Base Articles | Service Locations




Member
heartland11
Envios: 6

Re: acer E5-511-P8C8 lan port issue

PCI\VEN_10EC&DEV_8168&SUBSYS_09051025&REV_12

ACE Pathfinder
IronFly
Envios: 2.451

Re: acer E5-511-P8C8 lan port issue

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTy...

 

select windows 7 and a mirror where download the driver.


If i was helpful, a KUDOS is appreciate and remember to mark "Accept as Solution" if you solved your problem.
I'm not an Acer employee. :smileyhappy:
Member
heartland11
Envios: 6

Re: acer E5-511-P8C8 lan port issue

i dont understand what i smeant by mirror

ACE Pathfinder
IronFly
Envios: 2.451

Re: acer E5-511-P8C8 lan port issue

Download site, sorry.


If i was helpful, a KUDOS is appreciate and remember to mark "Accept as Solution" if you solved your problem.
I'm not an Acer employee. :smileyhappy:
Member
heartland11
Envios: 6

Re: acer E5-511-P8C8 lan port issue

i have installed the drivers but the error is still there

yellow question mark on PCI Device,PCI encryption/decription controller and sm bus controller

 

 

any other suggestions

ACE Pathfinder
IronFly
Envios: 2.451

Re: acer E5-511-P8C8 lan port issue

please report hardwareIDs.

 

you asked for LAN and posted LAN hardwareIDs.....


If i was helpful, a KUDOS is appreciate and remember to mark "Accept as Solution" if you solved your problem.
I'm not an Acer employee. :smileyhappy:
Member
heartland11
Envios: 6

Re: acer E5-511-P8C8 lan port issue

Sorry about that please see below

 

 

PCI device id   PCI\VEN_10EC&DEV_5287&SUBSYS_09051025&REV_01

 

PCI\VEN_8086&DEV_0F18&SUBSYS_09051025&REV_0E

 

PCI\VEN_8086&DEV_0F12&SUBSYS_09051025&REV_0E

Bem Vindos

Não é um membro?   Registrar
Ajuda
Idioma:
Usuário Destacado

Convidamos todos os usuários da Comunidade a dar Kudos para nosso amigo Lucas2014. Contamos com sua colaboração. Sua participação tem sido de grande ajuda aos nossos outros usuários da Comunidade Lucas2014.

Contributor

Você sabia?

Acer Community também está disponível nos seguintes idiomas: