Notebooks & Netbooks

[Kurupt89]

hi all.

havent used the cd/blu ray drive on this laptop very much since i have had it and have gone to watch a blu ray movie and it doesnt read any disc that is put into it,

not even a blank cd, so was just wondering if anyone knows anything as to why its died all of a sudden,

have checked device manager and there is no issues

thanks in advance

[Acer-Ryan]

Kurupt89,

I am sorry to hear that your drive is not functioning as it should. I would like to help but would first need to know what operating system you have installed and what software you are using when trying to watch your Blu ray.

[Kurupt89]

thanks for the reply Ryan

OS - windows 7
cyberlink DVD

it is not reading a normal DVD either

[Acer-Ryan]

It is my pleasure and I hope we can solve this together.

When you open Computer does it show a DVD or Blu Ray drive? For example mine is listed as DVD RW Drive (E.

If you do have a drive listed, try deleting the upper and lower filters in your registry. Visit http://support.microsoft.com/kb/929461 for instructions on how to do this.

Another suggestion after you try the above suggestion would be to uninstall your optical drive from Device Manager and restart your system.  Before you do that how is your optical drive listed in your Device manager? Does it state Blu Ray at all?