Notebooks & Netbooks

[ghostfaceuk]

Just upgraded to Windows 8.1 and suddenly cannot connect to the internet using the wireless card, Broadcom 802.11n Network Adapter.

I can still connect to the internet using the ethernet cable but whats the point of having a laptop if you cannnot move around the house and connect wirelessly????

I never had anyproblems connecting before the upgrade to 8.1. I can see the name of my home network in the list of wireless networks but when I attempt to connect I find it says limited connectivity and in the Network Connections it shows as an unidentified network.

Do I need to do a full reset back to factory settings and windows 8 to get my wireless internet back or doesanyone have any suggestions that may help.

I have ensured that the wireless adapter cannot be turned off by the computer to save power but that has not helped at all.

[ghostfaceuk]

HI guys just to report problem solved.

If anyone else has this issue they need to search for Acer eRecovery and reinstall the wireless driver.

Once this has finished and the installer restarts your wireless card you should be up and running, at least thats the way its worked out for me.

[shazzyrm]

Thanks, this has been driving me bonkers lol

[KevinKProf]

Here's how I solved it on my two Acer Aspires:

1. Hit the Windows button

2. Type in "Device Manager"

3. Select Device Manager

4. Click on to expand 'Network Adapters'

5. Right-click on Broadcom 802.11n Network Adapter

6. Select 'Update Driver Software'

7. Select 'Browse my computer for driver software'

8. Select 'Let me pick from a list of device drivers on my computer'

9. Select 'Broadcome 802.11n Network Adapter (Broadcom)'  - note NOT (Microsoft)

10. Select 'Next'

11. When done, select  'Close'

[brianhf]

Thanks for this it cured my problem which was driving my wife crazy with the ammount of time spent trying to fix problem