Notebooks & Netbooks

[YvetteH]

I've seen quite a few issues with Windows 8.1 and WIFI on this forum, but this one is a bit different. 

I've got a brand new Aspire E 15 that came with windows 8.1.  When connected to the network by cable everything works fine. When I try to connect via wifi strange things start happening.

I can see my network.  I try to connect and it asks me for the security key.  Then it connects.  About 1 minute later it says it can't find the network.  Other devices that were happily working on that networks wifi suddenly loose connectivity as well (hard wired devices don't seem to be affected).  I end up having to reboot the router so wifi works for the other devices.

I made sure the Atheros AR956 adapter has the latest driver - v10.0.0.285 and all windows and acer updates are installed.

This is starting to drive me nuts.  I'd appreciate any advice. 

[Acer-Ryan]

YvetteH,

I am sorry that you are experiencing these problems. I can assure you that it does not have anything to do with Windows 8.1 itself. The problem you are experiencing and describing sounds related to your router settings. It can be a problem with how many devices are connected, how your router is assigning ip addresses to your devices or other settings. You may also look into making sure your router firmware is up to date as well.

I would suggest disconnecting all your other devices and just connect this notebook and see how it works. If the product is working properly connected to the wireless router by itself, then I sounds like you may need to configure your router settings differently.

Another problem could be your router as it may be overburdened with the amount of traffic and/or devices connected.

[Lacavocal]

I'm having the same problem with my daughter's E15 laptop which she recently purchased. Haven't experienced the problem before with any other device/laptop. Expect I'm in for a bit of research as nobody seems to know the exact answer. Cheers.