Notebooks & Netbooks

[sorine]

When I go to check my warranty registration or to ask for chat support and I put in either my serial number or snid, it flashes an error that neither one is valid. I have checked and rechecked those numbers. I have an Aspire O756.

[Vince53]

Sorine, Acer NEVER uses the letter "O" in its serial numbers or SNID numbers. Although they are mixed in with letters, those are the number "zero." If that doesn't work, repost and we'll see what we can do.

[sorine]

Vince... I know that! The serial number or the snid number that I entered had only zeroes, not "O"s. I think the problem is that I purchased the machine in Thailand. Acer states on its website that once you register the machine and register for support, it becomes a universal registration good anywhere. Evidently, that's not true. The Acer Thailand website does not have any working support functions. All the links are down and have been for months. It's also a very lame online site with minimal information. So I guess I'm stuck!  

[Vince53]

Sorine, if you are on Facebook, go to Acer Thailand. I just checked the site and it is working.

If you don't mind my asking, for my own education, how well does it run, and how long have you owned it? How much did you pay for it? Was it new or used? What sort of store did you buy it at?

If you're wondering why I'm being so nosy, this is my first experience with Acer Thailand, and I can use the information to help the next person with a similar problem.

[sorine]

Best advice is no advice!

[Vince53]

A lot of people would agree with you. But what kid of store did you purchase your rig at?. And did the Facebook Thailand site give you any help?

[SkyCooker]

hi first time in here-bought my acer aspire one 11" blue cute thing to write a book on. I can't find a word program/word processor program-notepad OR ANYTHING I can use to write a lengthy book ...so I just came in here & prayed for an answer as to where it is. I just now tried to set up a chat session (bought it 3 months ago) because I can not figure out the %{*>\£ windows 8 & got same response. but then there's a window that you can't click on -you know those floater pages that you can't stop or X out of? aaaargh
I also kept redoing the # and it still told me to edit my serial/slid #

[SkyCooker]

can someone please direct me to a link in here on how to figure out windows 8 with Acer. maybe I HAVE TO BUY a program which is stupid-wouldn't have bought the Acer Aspire One if I'd known that ((

[JohnDoe · Accepted solution]

Same here;

The serial number you have entered, does not appear to be valid. Please check the serial number, and try again.

[Leho]

Skyc

On your start screen (the one with the tiles) in an open area type 'help'.  Select Help and Support.  Start reading the Windows 8 tutorials.

John

Are you trying to register it in the correct country - ie country of purchase?

Leho