em 04-30-2014 10:49 AM
Hi
I've got a Acer Apire 5810TZ-4657 with WIndows Vista. I have tried to format it trying to intall a new OS, WIndows 7, and am unable to do so from either a USB or CD/DVD. Choosing either from the F12 boot from menu leads to a blinking cursor only with no obvious actions happening. I've ran the Windows 7 Upgrade Advisor thinking it might not be able to run it but that came back say it could. I couldn't really find any previous topics that directly relate to the issues I am having, or at least from what I can tell. While computers aren't a strong point for me I am unable to figure out if I am doing something wrong or not. Thank you for the help
em 04-30-2014 02:32 PM
hi...
To enable the F12 Boot Menu:
Let us know if you need further assistance with Windows related boot issues. We will be happy to help.
em 04-30-2014 03:08 PM
I have tried setting the boot order to what you listed but both instances only had the blinking cursor showing.
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