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capella
Envios: 9

Software (not drivers) for Touchpad on a V3-572G?

[ Editado ]

My touchpad works fine with whatever driver was installed by the factory, but I'd like to have the software (if any exists) to customize the scroll areas, corner buttons, etc.

 

I can't even figure out what brand the touchpad is - on the drivers page there are driver downloads for both Synaptics and Elantech for Windows 8.1. But they're just the drivers anyway - I'd like the software for whatever brand is on my laptop.

 

Thanks for any help.

Leader
laurent_14
Envios: 856

Re: Software (not drivers) for Touchpad on a V3-572G?

Hello,

 

You'll find the brand of device in the Device Manager like this:

 

Open Control Panel --> Device Manager --> Expand mice and others pointing devices ---> You'll see the touch pad. 

Member
capella
Envios: 9

Re: Software (not drivers) for Touchpad on a V3-572G?

Thanks for the reply.

 

I checked and there's no driver listed there for my touchpad (though the touchpad is working).

Leader
laurent_14
Envios: 856

Re: Software (not drivers) for Touchpad on a V3-572G?

[ Editado ]

Right click on the touchpad device --> Properties --> Details tab - Hardwares Ids --> Copy and paste the lines contained in Value.

 

Could you post a screenshot of the device manager?

Member
capella
Envios: 9

Re: Software (not drivers) for Touchpad on a V3-572G?

As you can see in the image below, there's just the HID-compliant mouse listed. The info to the right of that is the properties for that device.

 

It looks like it's a Synaptics touchpad and I downloaded and installed the driver for that, but I can't find the software for the touchpad. On a previousl laptop I had a Synaptics touchpad with software that allowed me to customize the scroll areas, corners, etc. That's what I'm trying to find...

 

Capture.PNG

Leader
laurent_14
Envios: 856

Re: Software (not drivers) for Touchpad on a V3-572G?

You must be signed in to Windows as an administrator?

Member
capella
Envios: 9

Re: Software (not drivers) for Touchpad on a V3-572G?

Are you asking me or telling me? :smileywink:

 

I'm on the only account set up on the computer - yes, it's admin.

Leader
laurent_14
Envios: 856

Re: Software (not drivers) for Touchpad on a V3-572G?

I know why:

 

Windows 7-64:

TouchPadSynapticsTouchpad Driver17.0.6.21121.8 MB2014/05/15Download

 

Windows 8.1-64:

TouchPadSynapticsTouchpad Driver18.1.2.1564.7 KB2014/05/15Download

You haven't the software. :smileywink:

 Download the Windows 7 driver. Unzip it and read the file readme.txt. Perhaps it's compatible.

ACE Pathfinder
IronFly
Envios: 2.458

Re: Software (not drivers) for Touchpad on a V3-572G?

[ Editado ]

LOL

 

good catch Laurent, probably you can install the Windows 7 and then update just the drivers to windows 8.

 

would you mind to try this drivers (100% trusted website)?

http://www.station-drivers.com/index.php/outils/func-startdown/930/

 

they are 18.1.24 Synaptics official drivers and software.

 

if they worked, please give solution to Laurent_14, since he got the right idea.


If i was helpful, a KUDOS is appreciate and remember to mark "Accept as Solution" if you solved your problem.
I'm not an Acer employee. :smileyhappy:

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