em 02-06-2014 07:13 AM
I have an Acer Aspire 5810TZ-4274. I originally purchased it right before Windows 7 was released, and at the time of purchase, I qualified for a free upgrade to Windows 7.
Unfortunately, I forgot about that when I did a factory restore on my laptop tonight. When the restore was done, I was more than a little surprised to see the Windows Vista boot screen appear.
How can I access my upgrade to Windows 7 now? I've already wiped my system back to the factory install state. Is there any way to get the upgrade back? Or how can I upgrade to Windows 7?
em 02-10-2014 09:24 PM
If used the Windows 7 upgrade program then you had it installed using the Windows 7 upgrade media that was mailed to you through that program. If you do not have this media the only other way to install Windows 7 would be through purchasing a retail copy.
Important Links: US Driver Downloads | Knowledge Base Articles | Service Locations
Remember to mark posts that resolved your issue with Accept as Solution.
You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.
United States
© 2014 Acer Inc.