Notebooks & Netbooks

[Prieme401]

Hi,

I recently had a lot of problems with BSOD's on my acer aspire v3-571G. All of this started after updating to Windows 8.1. Now here's my question: can I reïnstall my Windows 8 on my pc when the recovery partition is gone? (I replaced my HDD with an SSD)

thanks in advance,

Prieme401

[Inspiration101]

Before installing W8.1 did you make your recovery flashstick ?

No recovery set = No recovery.

You could phone up Acer and ask to purchase a set of recovery discs for your computer.  Be sure to have the serial number for the computer handy.

Normally BSOD with 8.1 is down to :

The user did not prepare the computer properly for 8.1  eg: Uninstall nvidia & intel graphic drivers, update to latest bios, make a recovery flash stick in case it all goes wrong.

Potential solution : Go to Acer support driver download page and ensure all 8.1 drivers are fully installed and bios is up to date.  I use the following site for my driver downloads :  http://www.acer.it/ac/en/GB/content/drivers

I have not done a 8.1 update myself and am just referring to all the paperwork around regarding it.

[Prieme401]

Thanks for your answer. No i didn't do anything before updating my Windows. But i have made a recovery disk before updating it. My recovery disk is a partition on an external hard drive. Will this work?

And if I install all of the drivers listet on acer's website for windows 8.1, and if I update the BIOS, will this solve my problems? Because I always thought updating BIOS is a not without a risk?

[Inspiration101]

I find every action in life we take has a risk associated with it.

Make sure your battery is 100% charged and when you start BIOS flash just leave it alone to complete, have the power adapter plugged in also.

I cannot guarantee the software updates will stop the blue screens, ideally you need to look in the event viewer to see what bsod's you are getting (or use a program like bluescreenview) to get an idea of what is causing the fault.

Your recovery flashstick is a bootable device.  Set your BIOS to boot to flashstick (I enable F12 to boot other devices personally) and boot the stick to get the recovery underway.  Once recovery is done I would then do a fresh clean attempt at W8.1 install using the information you now have - Up to you though.

[Prieme401]

I guess the best solution is reinstalling my windows from the recovery disk then.. But there's just one thing that's stopping me from doing it: I have a program called Eplan which works with a license i got by email, but would i be able to reinstall that program with the same license after reinstalling my windows? Because the company doesn't like to give a new license for such reasons.

Thanks for all your help.

[Inspiration101]

Best to speak to eplan quickly first then.  If you let them know in advance they can hardly say no

[Prieme401]

Okay, i'll try this first. If i have any more troubles, i'll let you know.
Thanks for the help!