Notebook battery

battery · um mês atrás

My Acer Aspire has not been charging the battery for about two weeks, despite being plugged in. It's 1.5 years old. I am now down to 74% available. The pop-up window says, "Plugged in, not charging.". Anyone know if I caused the problem, or how to fix it?

Acer-Blayn · um mês atrás

It could be a problem with the AC adapter, or could be a problem with the battery or even the computer itself.

Does the computer work if you take the battery out and just charge it with the AC adapter? If so, the problem is most likely with the battery, and I would suggest you contact technical support to inquire about ordering a new battery.

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battery · um mês atrás

Thank you for your response to my problem. I may try taking the battery out, but think I might as well hire a technician who will know a lot more than me.

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Notebook battery

It could be a problem with the AC adapter, or could be a...

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