Notebooks & Netbooks

[Bitfox]

@vulture

thx for you answer. BUT ...

The strange thing is following:

As I bought this Laptop I tested it, also Hyper-V (I need this for software development) and I was able to enable VT-X in the BIOS!

I only had  looks like Monitor hardware error because moving mouse with finger in the upper right site of the laptop did not work (with pen was working). If I flip the screen the not working are was flip too. So I made the decision to RMA.

After close to 4 weeks I got back my laptop and there was a information only that the touch device firmware and BIOS was updated to fix my touch problem. Everything looks good. I reinstalled my image of the system everything looks again good BUT

Error on starting Hyper-V .... then the surprise VT-X was gone in the BIOS!!!!

I would say it’s very heavy what Acer did in this case ... you ship to repair and you get a non working system as before back. So I cannot use this R7 for my projects!

I called the hotline and said what the hell is going on???? Thy said only there is no promise that this feature is enabled on this system .....

… unbelievable I think!!!!

[pds]

Understood, that is annoying...

As far as bios, the R7-571 supported "Intel Rapid Start" in bios, I will they would also enable that for the R7-572 models.

[vulture]

@pds: do you mean enabling Intel Rapid Start could 'solve' this. I don't know if the feature is there, also don't dare to check. On my R7 572G i7-4500u I can make all the virtual machines I need.
@BitFox: Maybe you can try if VirtualBox works for you? (if you're not already using it)

[vulture]

BTW I have BIOS v2.04 installed.

[pds]

I meant I WISH they would add it.

No it won't solve your issues.  Just another thing they've left out of the bios.

-Paul

[vulture]

Can it boot even faster? It's only a few seconds now...

[Bitfox]

@vulture

Virtual Box is running! Only the vhdx must be convert to vhd.

Thx for your hint.

[Razvan]

Hi,

I got to this topic after this also happend to me I guess as almos everbody else here.

Now I see the topic is a bit silent. I'm not sure if some solution was eventually found. 

From what I can tell the only aparent way to fix this AFTER you already Discareded and Exited bios and broke the laptop is to bring the laptop back to have the EPROM replaced and after that install the update 2.04 and hope for the best. 

Has anyone tryed BIOS reset? ... or maybe not assuming that the R7 model is quite new and opening it will void the warranty.

Is there any other recovery method that can be done at home ? I really don't have the time to wait weeks for the repair. I had the laptop for 30 mins and since I work with virtualization technologies, trying to activate the virtualization option in BIOS was among the fist things wanted to do after i got it.

This is really frustrating

Regards,

Razvan

[vulture]

I guess the only solution is to bring it to Acer.

(or your reseller if still under waranty)

I have BIOS v2.04 but never dared to go into the BIOS (also no need to..)

Still I'd like to hear somehting from Acer about the missing VT-x / VT-d settings in the bios.