Notebooks & Netbooks

[wes]

how can I delete everything and set to factory settings? forgot password. Need help asap please.

[edited for privacy]

[Sharanji · Accepted solution]

hi...

During the system recovery process, all data stored on your computer will be overwritten. This means all your files, such as email and photos, will be erased. Therefore, we recommend making a backup of all personal data before starting the recovery process..

If you are using windows 7, you may restore the computer using the following steps :

1. Restart the computer.
2. When the Acer logo appears on the screen, press the left Alt, and the F10 keys.
3. If you are prompted with a Microsoft Windows boot screen, press the Enter key.
4. After the Acer eRecovery Management application has loaded, select your restore type.
5. Read the notice, and then click Next when you are ready.
6. Click Next to begin the restore process.

If you are using window 8

1. From the login screen, click the power icon in the lower right corner of the screen.
2. While holding Shift, click Restart.
3. Click Troubleshoot.
4. Click Reset Your PC.
5. Click Next.
6. The system will reboot and begin Preparing to Reset the PC.
7. At the Reset your PC screen, click Just remove my files.
8. Click Reset.

[wes]

Dear Sharanji,
Thank you very much for help, I really appreciate it that was so nice of you.
Thanks again, best wishes and kind regards.
Wes