Notebooks & Netbooks

[gmasachessi]

Hi Support Team,

I recently bought an ACER Aspire v5-122p-0600  machine and I am having lots of issues with the touchpad.

My PC was updated to Win8.1 and touchpad was still working erratic and I follow the intructions to update the Sinaptic Driver and Elan Driver.

Even by performing such updates it didn't work and impacted keyboard behaviour. So finally, I rolled back to original drivers by using Acer application. I wonder if you can provide an specific driver for this machine to make Touchpad work in Win8.1 support.

Thanks in advance,

Gisela.

[JackE]

Does device mgr show any problems? What touchpad version numbers did you try to install?  

Jack E/NJ

[gmasachessi]

Hi Jack,

First of all thanks for your prompt response. It is highly appreciated.

I've tryed installing different drivers version:

+TouchPad_Synaptics_v17.0.6.13_W81x64_A

+TouchPad_Synaptics_16.3.12.34_W8x64_A

+Synaptics_v17_0_19_C_XP32_Vista32_Win7-32_XP64_Vista64_Win7-64_Acme_Inc

and finally since it din't worked, I assumed probably my PC has Elan Touchpad and  I've tryed the elantech versions unsuccessfully:

+TouchPad_ELANTECH_v11.6.27.201_W81x64_A

+TouchPad_ELANTECH_11.6.22.201_W8x64_A

Could you confirm which is the virsion I have (Synaptics or Elantech)?

Now I am wondering if I should roll back to Win8 since (although I only tested it for a few hours before updating it to win 8.1), it was working properlly.

Any clue is highly appreciated.

BR,

Gisela

[JackE]

>>>Could you confirm which is the virsion I have (Synaptics or Elantech)?>>>

Sorry, no. But if you tried both the Syn and Elan 8.1 drivers downloaded from the Acer support site without success, I suggest that you do an erecovery back to factory installed Win 8  The reason being that there doesn't seem to be any Win 8.1 'upgrade' drivers, suggesting to me the touchpad hardware is not the same for the factory-installed Win8 vs Win8.1 122p machines.

Jack E/NJ

PS: I too have a lot of *issues* with my own touchpad --- erratic behavior is an understatement --- from day one.  So I don't use it. Maybe it's just me. 8^)