Notebooks & Netbooks

[Umairbt]

HI guys i am really confused and need help i wana do a factory restore on my acer laptop but when i try to do it with acer recovery managment its says HARDDRIVE CONFIGURATION NOT SET TO FACTORY DEFAULT...another thing that  i made a partition of the harddrive with easeus parttion manager fews days ago..i have tried the alt f10 method it goes into the menu and when i select reset then it asks to insert installation disc which i dont have....i have checked my harddrive the recovery partition is there....plz need help the reason i wana do a factory default is so i could make recovery discs for my laptop which i cant right now...

[laurent_14]

Hello Umairbt,

In the bios utility, D2D must be enabled.

Otherwise look this topic: The hidden partition

[Umairbt]

So I looked at the link and my question is that when I will unhide my recovery partition how will I then copy it to USB to perform a restore...

[laurent_14]

Hello,

Before I'd like to check your hidden partition.

Can you post a screenshot of your Disk Management window?

[Umairbt]

here is the shot and another shot showing the partitions with easeus partition manager..i think that the push button reset is the recovery partition in the 2nd shot...

[laurent_14]

Hello,

To enter in bios setup utility, press F2 when you see the Acer screen.

Have you tried to "load default settings" with F9+Enter and to "save and exit setup" with F10+enter?

Otherwise, you'll find a lot of information about Windows Recovery Environnement

The last solution is to buy the erecovery media to the support of your country. 

Note:

Recovery partiton: Windows RE (recovery environment)

Push Button Reset partition: Recovery image

[Umairbt]

IT JUST KEEPS ASKING TO INSERT RECOVERY MEDIA WHEN I TRY TO RESET IT IN RECOVERY MENU I CANT SEEM TO FIGURE OUT HOW TO MAKE IT RECOVER FROM THE PUSH BUTTON RESET PARTITION...

[Umairbt]

Hi so i managed to do a full facotory reset but when i go to acer recovery managment to create recovery disc it says some files missing....

[Acer-Cory]

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Umairbt wrote:
Hi so i managed to do a full facotory reset but when i go to acer recovery managment to create recovery disc it says some files missing....

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Can you tell us what model you have? Assuming it's Windows 7, I would point you to the article below on how to create recovery media, can you tell me which step you're having issues and exactly what the error is?

http://acer.custhelp.com/app/answers/detail/a_id/12866

[Inspiration101]

The partition layout screams W7 & W8 dual load OS.

If you have W8 running I would use the run box and type shutdown /r /o  

Let the computer reboot and follow onscreen instructions to refresh/reset your computer.

If you have W7 running then I would just make sure the BIOS is set to Legacy boot and use the Alt-F10 keys to start a recovery.

It really does help if you provide the model of computer and the first 10 digits of the serial number (aka the part number).

Good luck !