Notebooks & Netbooks

[Cybed]

I have refreshed and reset the laptop, and from a prior post, mounted the recovery partition. The laptop still will not get out of the Automatic repair. I do not have recovery USB (stupid). Whst other options do I have?

[laurent_14]

Hello Cybed,

The other solution is to order the Recovery media from your Acer support (customer service).

[Cybed]

When I go to store and enter SNID, the only recovery is CD. The V5-572P does not have a CD drive.

[laurent_14 · Accepted solution]

Hello,

You can contact by phone or by e-mail the Customer Service (Others countries) to explain your issue:

1- On the Support tab, search using Keywords: Recovery using CDs or DVDs

2- Click on the link Customer Service

3- To send an e-mail click on Customer Care

4- Normally, you see this page Ask a Question

For USA, contact the Acer support by Live Chat.