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jaymax
Envios: 9

My Acer Aspire 5750g is not working? Stuck!

My Acer Aspire 5750g has been extremely reliable. All of a sudden it's had this problem.

 

A few days ago my laptop when dead, so I charged it up and pressed power and the "Acer" logo comes up, flashes black with a little dash ( - ) that flashes then it reboots back to the Acer screen and restarts the process over and over again. Basically, my laptop is stuck in boot!

 

When i turn it on, it shows "press f2 key for setup" and "f12" for boot options. Ive explored both of these keys and nothing has worked. Except when pressing a boot option in "f12" menu, it displayed a message saying "Media Test FailureCheck Cable" on boot.

 

What is going on? Is my HDD dead?

 

PLease please please help! I've never had Acer problems until now  :smileysad: 

ACE Pathfinder
IronFly
Envios: 2.451

Re: My Acer Aspire 5750g is not working? Stuck!

When you press F2, you enter the BIOS setup, can you please check if your HDD is listed on boot devices?

 

If not, you have a dead HDD.


If i was helpful, a KUDOS is appreciate and remember to mark "Accept as Solution" if you solved your problem.
I'm not an Acer employee. :smileyhappy:
Member
jaymax
Envios: 9

Re: My Acer Aspire 5750g is not working? Stuck!

When I press F2, under the 'boot' tab it says

 

HDD: TOSHIBA MK7559GSXP

 

and this is ranked 1st out of 6th priority orders

Member
jaymax
Envios: 9

Re: My Acer Aspire 5750g is not working? Stuck!

And this HDD mathches the HDD information provided in the "Information" tab

ACE Pathfinder
IronFly
Envios: 2.451

Re: My Acer Aspire 5750g is not working? Stuck!

At least the HDD logic board is not fried.

It can be a bad ribbon cable or a BIOS problem.

If i was helpful, a KUDOS is appreciate and remember to mark "Accept as Solution" if you solved your problem.
I'm not an Acer employee. :smileyhappy:
Member
jaymax
Envios: 9

Re: My Acer Aspire 5750g is not working? Stuck!

So what do I do?

ACE Pathfinder
IronFly
Envios: 2.451

Re: My Acer Aspire 5750g is not working? Stuck!

exactly you had:

 

PXE-E61: Media test failure, check cable

or just 

Media test failure, check cable

 

in the first case is enabled the boot from LAN and disabling can solve the issue.

in the second, you need to contact your regional Acer support .

 


If i was helpful, a KUDOS is appreciate and remember to mark "Accept as Solution" if you solved your problem.
I'm not an Acer employee. :smileyhappy:
Member
jaymax
Envios: 9

Re: My Acer Aspire 5750g is not working? Stuck!

Ok so it says *AND I QUOTE*

 

"PXE - E61 Media test failure, check cable

PXE - M0F: Exiting Broadcom PXE ROM."

 

then it reboots to the begining of the problem.

Member
jaymax
Envios: 9

Re: My Acer Aspire 5750g is not working? Stuck!

Sorry! I'm not much of a tech head

ACE Pathfinder
IronFly
Envios: 2.451

Re: My Acer Aspire 5750g is not working? Stuck!

[ Editado ]

PXE error message appears when BIOS is attempting a boot from LAN.

 

on your BIOS please disable any Boot from LAN and, if available, disable ROM PXE loading at boot.

 

if this doesn't work, try to find an option like "load optimized default" or "restore default options" on BIOS and re-try to boot.

 

which BIOS version is on your system?

 

1.21 is the latest:

http://global-download.acer.com/GDFiles/BIOS/BIOS/BIOS_Acer_1.21_A_A.zip?acerid=634883809430577449&S...


If i was helpful, a KUDOS is appreciate and remember to mark "Accept as Solution" if you solved your problem.
I'm not an Acer employee. :smileyhappy:

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