em 05-18-2014 01:09 PM
Hello dear Acer users (or whoever is watching my post),
I am writing to you because I don't have any other ideas why my Acer computer started to run so slowly on games. When I bought it in 2012 everything ran smoothly from GTA 4 to ACD 3 but last year (in October I think) the video card melted down. I couldn't get more than 20 FPS. I tried to reinstall all the drivers (from Acer Support thingy including those from NVIDIA website) but nothing worked. I tried even to reinstall the windows but the same problem occured. When I finally found some time to send it to an authorized service (2 weeks ago - I still have the warranty available from the provider till September) they told me that the video card is running perfectly and nothing is wrong with it. Now I don't know if they told me that only because they don't want to spend money on my problem or is it true that nothing is wrong with it. Please help me with some ideas of why I can't play games on my laptop anymore.
P.S. I tried to run the games using only the NVIDIA vc.
05-18-2014 01:11 PM - editado 05-18-2014 01:13 PM
I forgot to type my specs:
Acer V3-771G andsth
Intel i7 3610QM
8GB RAM
nVidia GeForce GT 650M - 2GB
Windows 8.1
em 05-18-2014 01:17 PM
And these are some print screens with a benchmark made with NovaBench:
em 05-18-2014 02:16 PM
On what GPU are running your games?
em 05-18-2014 02:20 PM
on nVidia
em 05-18-2014 04:33 PM
Hello adrianctin,
Try to close other running programs (including those which run on the system background, open Task Manager to see complete running program). Also check your laptop fan speed, hover your hand around the laptop vent to make sure the fan runs well. If it doesn't try to blow the fan vent and shake your laptop very gently to see if the dust coming and falling off.
Try to lower your in-game graphics configuration and also open your NVIDIA control panel (usually it is located on the taskbar or try to enter "NVIDIA Control Panel" on the "Start" box). You will see "3D settings" section on the left panel of NVIDIA control panel. Go to "Manage 3D" and switch the tab to "Program Settings".
On the Program Settings dialogue, find your game that you are currently playing. If you can't find your game, you can browse it manually from the available "Add" button. From there, you can choose detailed configuration of graphics from each game. Select the configuration you wish but wisely.
The last, go to Microsoft Configuration (Start > Run > "msconfig"). After it opens, you will see "Services" and "Startup" tabs. On those tabs, you can unmark any programs you don't need to lower the workload for your RAM.
Hope it helps.
Regards,
Dio.
em 05-18-2014 06:07 PM
Thank you Ninjacat for your kindness but unfortunatelly it didn't helped.
I knew all those tricks before coming here ![]()
em 05-18-2014 08:24 PM
Hello again adrianctin,
Have you tried cleaning your registry? If you haven't yet, you can download free CCleaner to do the task. And also make sure your harddisk is not nearly full.
Try to update your nVidia driver via Windows Update if it is available (sometimes nVidia offers updates which is not compatible with other hardware that are already installed in a computer). And make sure DirectX and Framework are always the latest.
And since Windows 8 is still new, not all games are perfectly compatible with it.
Regards,
Dio I.
United States
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