Live Updater doesn't work... BIOS can't be updated...

spectecjr · ‎08-17-2013

Exactly what I'm saying in the title... Live Updater doesn't report any updates (even though there's a BIOS update on the support site).

And in a related note, the BIOS update (for my V5-122P) is version 2.08. When I try to install it, it says I need to install version 2.06 first.

Version 2.06 is NOT listed on the website. How am I supposed to install it without the previous version?

I just bought this laptop yesterday. Surely it's not unsupported already?

Sharanji · ‎08-17-2013

Hi...

Live updater does not update the BIOS frimware, you need to directly download and install it.

Both V 2.06 and V2.08 for model V5-122P are listed at the Acer suport website.

The website only displays the latest drivers.
You need to change the tab to "All" option since the "latest" is selected by default.

The above mentioned weblink has BIOS V2.06

The above mentioned weblink has BIOS V2.08

Regards

Sharanji

Note: While I am an Acer employee or contracted employee, my contributions to Acer Community are my own and not representative of Acer or its views.

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