Notebooks & Netbooks

[Emiliospam]

I have a new aspire E1-572G that won't shutdown completely over an update to windows 8.1

I've Updated the Bios and downloaded the drivers from the support site.

I've done a recovery to default factory settings and tried again......no luck

I installed windows 8.1 after i installed al windows updates.

I have no idea left how to fix this! 

Any suggetions are welkom...

[Emiliospam]

By the way the laptop has no problems in windows 8

[Emiliospam · Accepted solution]

Found it! why are there two  displayadapters in this laptop?

I removed the intel one and rebooted. windows dectected the intel displayadapter again.....problem solved!

[nessalarm]

Hi .. I have the same model. Aspire E1-572G and same problem. Updated to Windows 8.1 and the notebook won't shutdown completely. After I uninstall the Intel Graphic Card from the system, the PC can shutdown completely. But now AMD is reporting no Graphic Card driver installed or it's not working properly. Painful ..

[nessalarm]

Tried many things on this problem including updating both Intel + AMD drivers etc and nothing works for me. Finally, after reading further, I found that disabling Fast Startup in Windows 8.1 actually works.

Here's a simple guide - http://winaero.com/blog/how-to-disable-or-enable-fast-startup-in-windows-8-1/ and hope it helps other users having the same problem.

Now I can shutdown completely. Really annoyed because I had to spend like almost the entire day troubleshooting this issue. I don't know if it's Intel / Acer / Microsoft problem but certainly we as users suffer for it.