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DELOVE2002
Envios: 4
Solução aceita

Just Getting Black Screen on Acer Aspire 7520

I have been looking for a solution for this issue for alomst 3 months now. My Aspire 7520 when tuned on just gives me a black screen. I have taken the battery out and held down power button and still same thing. I also made sure the fan was free of dust and it is runnig and I can hear it trying to load and now when I turn it off it comes back on by itself so I have to remove the battery all together.

Acer Technician
Acer-Tommy
Envios: 6.351

Re: Just Getting Black Screen on Acer Aspire 7520

Have you attempted to connect an external monitor to the system to see if it displays there?

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DELOVE2002
Envios: 4

Re: Just Getting Black Screen on Acer Aspire 7520

I haven't tried that yet but I will today

 

Regular Visitor
voodoo
Envios: 3

Re: Just Getting Black Screen on Acer Aspire 7520

I have the same problem on my acer 7741g and I connected it to external monitor, it doesn't display anything, does that mean that it's a screen problem?

Visitor
1AcerCA
Envios: 2

Re: Just Getting Black Screen on Acer Aspire 7520

What if you don't have an external monitor?
Acer Technician
Acer-Tommy
Envios: 6.351

Re: Just Getting Black Screen on Acer Aspire 7520

If you are not getting an image on an external monitor either, it could very well be a video card issue or an issue with the mainboard.  You would need to contact your local Acer service center for assistance.

Important Links: Global Support Pages | Knowledge Base Articles
Remember to mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will make it easier for others to find the same information. Use the kudos-thumbs-up.png Give Kudos button to offer a thumbs-up for good post content and a pat on the back to the author.

Visitor
DELOVE2002
Envios: 4

Re: Just Getting Black Screen on Acer Aspire 7520

Yeah my external modem didn't work either. And not sure if replacing motherboard is more cost effective than buying a brandnew Notebook.

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