How to get help when I can't find serial number

Options
CorrieCJ
CorrieCJ Member Posts: 2 New User

Hi. I turned on my Chromebook this morning to find my screen was destroyed... it's totally white with some black smudgy looking marks in the corner. I am trying to get support but can't do it without my serial number, and apparently I need to be able to see the screen in order to get the serial number. Can anyone help?

Best Answer

  • st3ph3nnity
    st3ph3nnity Member Posts: 220 Enthusiast WiFi Icon
    Answer ✓
    Options

    You may find a sticker on the rear of the machine with the details on...also check under the battery as I have a netbook with the stickers in behind the battery compartment...worth a look.

     

    If this doesn`t supply you with the answer,can you attach to an external monitor ?

Answers

  • st3ph3nnity
    st3ph3nnity Member Posts: 220 Enthusiast WiFi Icon
    Answer ✓
    Options

    You may find a sticker on the rear of the machine with the details on...also check under the battery as I have a netbook with the stickers in behind the battery compartment...worth a look.

     

    If this doesn`t supply you with the answer,can you attach to an external monitor ?

  • CorrieCJ
    CorrieCJ Member Posts: 2 New User
    Options

    Thank you... I did find the sticker... I feel silly now!!!

This discussion has been closed.