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swimnut2003
Envios: 11
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How to do a factory reset

[ Editado ]

Hi I have a Acer 7551-5755 Laptop. The only thing I get is Windows is trying to repair, then Windows Logo comes on. Then it goes on and says the same thing, Windows is trying to repair. This goes on these two items fir Two Days straight .  How can I  Factory Reset it.

ACE Pioneer
JackE
Envios: 1.312

Re: How to do a factory reset

Did you try using this process as shown here? http://www.youtube.com/watch?v=H2xoMEPfiPQ

 

Jack E/NJ

 

 

Contributing Member
swimnut2003
Envios: 11

Re: How to do a factory reset

I have got to the Acer eRecovery Management page v7.5 4.5 Picked first item - Completley Restore System to Factory Defaults. IT SAYS MY PASSWORD IS : incorrect I've had this computor for about 4 years.
Ally
Sharanji
Envios: 839

Re: How to do a factory reset

hi...:smileyhappy:

 

You may try password as 000000 (Six Zero's)
Note: While I am an Acer employee or contracted employee, my contributions to Acer Community are my own and not representative of Acer or its views.
Contributing Member
swimnut2003
Envios: 11

Re: How to do a factory reset

Sorry Sharanji Ally, that did not work ??????????
ACE Pioneer
JackE
Envios: 1.312

Re: How to do a factory reset

If you got this as a new notebook,  Sharangi's suggestion should've worked. Have you tried any other passwords that you may recall using with this machine over the years? If not, you might be able to retrieve the password by reading the file AIMDRS.DAT in the tools subdirectory of the hidden erecovery partition by using the suggestions on this link

http://www.tomshardware.com/forum/244774-45-command-find-acer-aspire-aimdrs

 

It's a bit involved, but I know you can do it! If you feel otherwise, you can also purchase an Acer recovery disk or stick for a nominal fee here http://store.acer.com/store/aceramer/en_US/eRecovery

 

Jack E/NJ 

Contributing Member
swimnut2003
Envios: 11

Re: How to do a factory reset

Didnot work.??? I Ordered win 7 disc to Reinstall windows program. They will be here to day, then I will try to reinstall. From there, don't know what else to do.
ACE Pioneer
JackE
Envios: 1.312

Re: How to do a factory reset

[ Editado ]

I think you did the right thing under the circumstances. Is this the Acer Win7 disc that you ordered?

 

Jack E/NJ

Contributing Member
swimnut2003
Envios: 11

Re: How to do a factory reset

Hi, Received Windows 7 Recovery Disc's. My Question is, I'm Trying to Restore. And how long does this take. It says 100% Restoring system, and 76% Updating system. ""It has been 4: Hours,"" How long does this take ??
ACE Pioneer
JackE
Envios: 1.312

Re: How to do a factory reset

It's 11:30pm EDT. It should be done by now! What's happening? If it seems stuck, press Alt+Home (or Fn+Alt+Home). This key combo should minimize the installation screen and reveal another screen that is waiting for a response from you.

 

Jack E/NJ

 

 

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