How can Acer sell Gateway computers but not support them?

podgatewayuser · ‎03-07-2014

I am so disgusted with the way Acer is treating the customers they inherited when they purchased Gateway computers. I currently have 3 Gateway systems and CANNOT find anyway to get upgrade information or technical support. Everything on the Gateway website takes me back to the lame Acer company. Acer you really dropped the ball on this one!

Sharanji · ‎03-08-2014

hi...

If you have a unit from US or Canada, you may also live chat with an Acer technician at : Gateway Live Chat

If you have purchased the computer in any other country, you may contact Acer support here : Gateway Worldwide

Let us know if you need further assistance. We will be happy to help.

Note: While I am an Acer employee or contracted employee, my contributions to Acer Community are my own and not representative of Acer or its views.

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How can Acer sell Gateway computers but not support them?

Re: How can Acer sell Gateway computers but not support them?

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