Notebooks & Netbooks

[Eripsa]

I recently formatted my Aspire v3-771G and it brought some problems I haven't had before.

When I try to update Clear.fi Media it crashes (BSOD).

When I try to start Dolby Home Theater it crashes also (BSOD).

Tried to repair the installs Acer eRecovery Management - didn't work.

[Eripsa]

Ok since this looks like a dead end, can somebody tell me what alternative program I can use to play my movies? KMP and MPC are not working.

Or better yet, does Acer still do online support? All I can find is phone numbers.

[IronFly]

Have you tried to download clear.fi from acer website?

http://www.acer.com/clearfi/download/

[Eripsa]

I downloaded it but that program is just a network sharing application, it can't actually play any media

[IronFly · Accepted solution]

can you please check on Device Manager if there is any Yellow exclamation mark?

Your VGA drivers are the latest?

can you report BSOD screen log?

[Eripsa]

It turned out that the Intel VGA driver was broken so I updated it. The failure was Igdkmd64.sys.

(Problem partially solved)

Now I am still unable to use Clear.fi Media (install file broken) and the link here is out of date. Acer removed the software bundle that had Clear.fi Media....

I get this lovely message when I try to reinstall Clear.fi Media from Acer eRecovery Management