Notebooks & Netbooks

[cataphrasis]

Sorry, but I have uninstalled, removed, installed - twice now - and I still get the same problem. The drops are less frequent but they are still occurring.

[cataphrasis]

Correction: drops are frequent again. This is a terrible experience.

[Sweep14]

You absoluetly need to use the 10.0.0.217 V3 driver (date 12/28/2012)

Download it from the acer website by using the ACER Aspire S3-391 Portable computer specs for Win 8 OS.

Then completely uninstall your current drivers (bluetooth and wifi) as this new driver will deal with both of them.

Then install the V3 version of the driver and you should be ok

[cataphrasis]

That's exactly what I did.

The last time that I ran the troubleshooting tool, however, the problem turned out not to be the wireless adapter. I hope that this means the problem is resolved. I am not hopeful, given how long it's lasted.

[cataphrasis]

Have just done the whole rigmarole for the third time and still getting drops - slowing down, then Limited, then gone. I have to say that this is a good laptop, but to lack something as basic as a wireless connection means that I could never recommend Acer to anyone.

[cataphrasis]

I have to eat my words. Reset my modem and everything has been fine for a day. Acer, you gave us a bad headache but thanks for the medicine.

[sundoobie]

You might also look into updating your Bios. 

[user-ks-82]

Hi, I just bought my V5-571PG yesterday, and I found exactly the same problem as you--wifi disconnects very often, almost every 7-10 mins, and automatically reconnects within 1-3 mins. That really annoyed me.

After I downloaded and installed the latest driver from Acer's website, this intermittent wifi failure finally solved.

Just go to Acer's website and find this driver from, ex. Aspire S3-391,S7-391,V3-731,V5-431,V5-531,V5-551, V5-571...for Win8

As long as you can find the exactly the same file as below , it should work.

Wireless LAN

Atheros

Wireless LAN Driver (new)

10.0.0.217.v3

216.5 MB

2012/12/28

I downloaded it, then executed "setup.exe " in the folder to uninstall the old driver. After old version was uninstalled, then executed it again to install the new driver. Computer restarted after it was installed.

It's been at least 2 hours now, and my laptop is still working well. Finally wifi has no more random disconnection again 

Hope this works for your  V3 as well 

___________________________________________________________________

To Komy, the person who posted this.. THANK YOU AND GOD BLESS YOU! This night almost made me cry. I didn't know what else I could do with my v5-471 and I came across this.

[gabrieleformici]

Hello! I've found this topic and I've got the same problem so I decided to post here.

My laptop is an aspire v5-571pg.

I've completely removed the old driver then installed the new one (.217.v3) as described on acre support website and on this topic.

My Internet connection worked for 2 days (more or less).

But now, I'm actually still having the same problem.

Is there anyone who solved by resetting the router (I'd prefer not to do it, but if necessary...)?

Or better, does anyone know anything about the development of .218 version of the driver?

I'm very annoyed by this situation... I think Acer shouldn't release non-working drivers!

Thanks!

Regards,

Gabry 

[onlyspike]

I thought I'd tell you all my experience I had so far..

I bought a new Aspire V5517PG.

On the same day I got it and busy installing my software I noticed the intermittent wifi connection failures.

I ignored it and thought it might be my ISP as they coincidently was having problems on their side.

After a couple of days of battling with the connection issues, I phoned my ISP and they assured me that the issues have been resolved.

I eventually did a bit of googling and then stumbled upon this thread.

I tried all the suggestions, updated to the wifi drivers from the acer site. It will be fine for a couple of hours and then started again.

As a last resort I decided to do a fresh new installation.

So, I backed up all my data, reset the laptop to factory default and then started uninstalling all the extra stuff that Acer installs by default that I don't want. (McAfee, games, etc).

I then ran my laptop for about a day without any problems. (still without installing any extra software of re-copying all my data)

I then created a system restore point and then installed all available windows updates.

Run the laptop for about another day without any problems.

Created another system restore point.

I then had to install Office as I needed to create a document.

I then re-installed Office 2013 Preview, which I had installed previously.

The next day my laptop started with the issues again.

I then did a system restore upto just before I installed Office and it operated fine for about 2 hours until I needed to go to sleep.

I am going to try and run it without office for at least another day.

If I encounter the problems again without office then I can only assume it might be something in windows updates as this was the second to last thing I installed.

If its working fine without Office then it had to be Office.

I will try and install a more reliable Office 2010 and see what happens.

This is an amazing laptop. I absolutely love it other then wanting to through it out the windows each time it loses WiFi connection.

Im not sure if this may help someone or if anyone has any other explanation.

I will keep you posted on my findings.