05-30-2013 02:10 AM - last edited on 05-30-2013 02:39 AM by ElizabethS
my acer crystal eye web cam is not working, all I had to do when I got this computer was to go into my start botton where all of my programs was and click on ther webcam and take a picture,now I can not,I would lke to know how I can fix it.
05-30-2013 05:46 AM
Try going to...control panel...hardware and sound...under devices and printers enter device manager...when device manager loads select the "imaging devices" and enter...there is a tab that will tell you whether it is working correctly or not...there are options to update the driver in the driver tab.
06-19-2013 11:05 PM - edited 06-21-2013 05:55 AM
I tried this and it says OK for USB1. My problem is that when I press the ICON for bringing up Crystal Eye the screen comes up and then disappears before I can do anything.
I tried and downloaded program from Acer Website. Program still won't copen up.
Any help would be appreciated.
07-15-2013 09:40 PM
I have an Acer Aspire laptop 5250-BZ669.The Webcams on the Windows Live Movie Maker and the TOUT ones work,but the Crystal Eye Webcam doesn't.I would press the Start button.I have on the left-hand corner a list of items including the Windows Live Movie Maker and the Acer Crystal Eye Webcam.I press the Crystal Eye Webcam icon for it to come on.I would get a message saying that the Webcam has stopped worrking properly.I get another message saying that Windows is trying to find a solution to the problem.Below it ,it says Close message.Why is it doing this?