em 07-25-2013 11:41 PM
I have an Aspire 1 Netbook Model AOD270 running Windows 7 Starter.
I rarely use the webcam, but when I did recently I got an offer to upgrade the application. Like a fool, I accepted. After the upgrade, the webcam application disappeared. I did the following:
1. Restored Windows to the time before the webcam app upgrade, but the webcam software was still missing.
2. Went to Acer's eRecovery Management program and attempted to restore Crystal Eye Webcam software v1.5. The re-install failed because I needed to have Windows Media Player 11 installed.
3. Tried to install Windows Media Player 11, but it can't be done with with Windows 7 starter edition.
So, there it is in a nutshell, I'm screwed. Every version of Crystal Eye Webcam software needs Windows Media Player. Somehow, the webcam used to work without WMP before I stupidly agreed to the upgrade.
Any suggestions? Is there alternative webcam software available?
P.S. There are no webcam drivers available (I've checked) and I've downloaded the webcam software from Acer and it won't install for the reasons above.
Thank you for your time and attention.
Solucionado! Ir para Solução.
em 07-26-2013 01:27 AM
Gill, you wrote a very helpful article, but I have one question: did the Acer Eye upgrade come from Acer?
Now, to try to help. Your netbook is a low-end machine that actually does give you your money's worth--until you hit graphics. The chip is part of a series that has problems with graphics drivers. Your low-end video card refuses to run high-end games. There is a trade-off, though: your rig runs at unusually low temperatures and should therefore last you a lot longer than most.
I cannot find anything about the Acer Eye system on your netbook and I don't know how to solve your problem. I already advise people not to upgrade a laptop to another OS, and now I'll advise them not to upgrade the software that comes with their laptop. So at least you've helped other people with your post.
em 07-26-2013 05:59 AM
hellow
there are many webcam application which available in the web...you can download the cyberlink youcam if you wish...just try to find the good one...tnx
em 07-26-2013 10:58 PM
Bordz, thanks for that useful tip. My new laptop kept getting offers to upgrade my Acer Eye webcam and I rejected every one. It works fine. However, I'll remember your advice to pass on to others who are having problems.
em 07-29-2013 08:05 AM
I also arrived at the same conclusion.... to find a new webcam application instead of trying to repair a piece of crap. I found quite a few, everything from freeware to shareware to pay and I settled on MyCam. It's better than the crap which came with the Aspire and there were more choices that I didn't check out.
Thanks for the reply.
em 07-29-2013 08:08 AM
I assumed it was from Acer, but I really don't know.
Vince53 wrote:Gill, you wrote a very helpful article, but I have one question: did the Acer Eye upgrade come from Acer?
em 07-31-2013 08:34 AM
you're welcome vince it's my pleasure to help...
United States
© 2014 Acer Inc.