Notebooks & Netbooks

[KathleenHarris]

I legally bought and paid for 3 x Acer Iconia A1-810 8" tablets.  I have documentation proving this.  The invoice clearly states that I purchased 3 tablets which gives me the right to 3 cash back claims.

I filled the cash back claims in and logded them together in the same envelopeon November 25th 2013.

Only 1 of them has been processed and now the ACER call centre staff told me that the other two are under investigation for possible fraud!!!

I have contacted the company I purchased these tablets from and they even tried calling the service desk to clear it up but they were told we have to wait for the investigation.

I am still expecting to get this resolved.

[KathleenHarris]

Saqueador

This is yet to be resolved.

Saqueador

Saqueador

I have emailed the escalations team every day since then with no reply.