em 02-25-2014 08:16 PM
Hello
The laptop model is 5560g, my girlfriend tried update to win 8.1 from 8 and it didn't work so I wanted to a fresh install onto an ssd.
Followed instructions to change hard disk and went throigh the motions , now it starts up says acer with option to f2 into bios and then restarts instantly into a loop constantly showing acer logo about 2 , 3 seconds starts again
from what I see the bar to load says phionex and get so far and starts to loop
Tried putting original drive in , no help. Tried battery out and hold power down no luck and even tried keeping drive out for half hour no luck
Any solutions
02-26-2014 07:55 AM - editado 02-26-2014 07:57 AM
Hi Jimjebus
I have a few suggestions:
1. Try going into BIOS and reseting all to default settings to see if that works.
2. If you're technical, you may like to remove the CMOS battery for a while, then replace it. But this can be very tricky to try on a laptop. Your local PC store should be able to do this for you, if you're not happy to dismantle your laptop.
3. Try reinserting the original hard drive, and restart your laptop. As soon as you see the Acer logo, hold down ALT & repeatedly tap F10 - this will enable the recovery partition, and should allow you to reinstall the version of Windows that shipped with your PC. Don't forget that everything will be erased....
em 03-05-2014 09:45 PM
em 03-06-2014 05:29 AM
Perhaps your BIOS is corrupt.
Contact Acer support who may be able to help you with this problem.
United States
© 2014 Acer Inc.